Returns & Shipping

 

If you are unhappy with any Albion products please let us know and we’ll make sure things are resolved swiftly. We offer a full refund if products are returned within 30 days from the date of receiving your parcel, unused and with the original packaging, including tags and bio-bag(s).

If you would like to return or exchange an item from the UK please visit our returns portal.

If you would like to return an item from a non-UK address, please visit our returns portal here. Your purchase will be refunded, minus return costs, unless you choose self-postage.

Please ensure any items are returned unused and in original product packaging. All items for refund or exchange should be unwashed and in their original condition. We are not able to refund or exchange soiled products.

Please note unless you have chosen the Royal Mail Tracked/DPD service, Albion cannot be held responsible for parcels once they have been marked as delivered by Royal Mail.

Albion is not liable for the cost of returning items.

60 Day ABR1 Guarantee

Albion exists to help you stay outside for longer. Our ABR1 bib shorts are designed for maximum comfort on your longest, hardest days in the saddle. We are confident that you will love the ABR1 Bib Shorts, so offer a 60 day window to try the product. If you’re not satisfied with the ABR1 Bib Shorts during that time, you can return the product for a refund or a bib short exchange.

Please email info@albioncycling.com with your order number (found on your email purchase confirmation) and date of purchase to begin this process.

Terms and Conditions

During the 60-day period from the date of purchase of the ABR1 bib shorts, customers can use the bib shorts to their normal levels of usage. If a customer wishes to return the bib shorts  they may be returned for a refund of the purchase price paid.

Open to UK customers who have purchased ABR1 bib shorts directly from Albion.

Products purchased from authorised Albion retailers will not be accepted and will be returned to the customer at their cost.

Unfortunately, we cannot offer a refund on any item that has suffered severe or crash damage within this period. Our repairs service is available here.

The scheme applies to full price ABR1 bib shorts only and is not applicable to discounted prices. The scheme does apply to bundles, please note refunds will be to the discounted bundle price.

Returns must be received in a hygienic and reasonable condition. Any returns received back in an unacceptable condition will be returned to the customer at their cost with no refund provided.

We will provide a form when you get in touch to be completed, and return to the address given.


Albion is not responsible for the cost of returning items.

Albion reserves the right to refuse a return in any abuse of the scheme.
Once received back a return will be processed within 14 days.

Shipping

EUROPE / WORLDWIDE SHIPPING:

Our EU/International checkout is now inclusive of all duties and taxes. Your order total will be your final cost and you will not have to pay any further fees after purchase.

Express shipping is via DHL Express. For addresses DHL does not deliver to, parcels will be passed onto local couriers from DHL for final-mile shipping.

Please note prices are subject to currency fluctuations.

Please be advised that there can sometimes be delays to delivery times based on local and courier timings.
 
Please don’t hesitate to contact us – info@albioncycling.com – if you’d like help or information relating to your order.

All orders placed before 1pm are shipped the same working day.

Free shipping on orders over £100 in the UK.

Free express shipping on orders over $/€150 for the Rest of the World.

Shipping options are as follows:

United Kingdom

Albion Order Delivery Cost Shipping
Over £100 Royal Mail 48 Hour Tracked Free Shipping 2-3 days
Under £50 Standard UK Shipping £2.50 2-4 days
Any order Royal Mail 24 Hour Tracked £3.50 1-2 days
Any order DPD Next Day Delivery
(weekdays)
£5 Next Day
Any order DPD Next Day Delivery
(Saturday delivery)
£10 Next Day (Saturday)

Europe

Albion Order Delivery Cost Shipping

Under €100

Europe Economy Tracked €25 2-5 days
€100-€150 Europe Express Tracked €15 2-5 days
Over €150 Europe Express Tracked FREE SHIPPING 2-5 days

Rest of World (USD)

Albion Order Delivery Cost Shipping
Under $100 World Express Tracked $25 2-7 days
$100-$150 World Express Tracked $20 2-7 days
Over $150 World Express Tracked FREE SHIPPING 2-7 days

UK Payment Options

We want to make buying Albion products fast and easy. We accept the following payment options:

Visa, MasterCard, American Express, Visa Electron, Maestro
Express checkout: Shop Pay & PayPal (including PayPal Pay in Three)
Gift Card

Worldwide Payment Options

We accept the following payment options:

Visa, MasterCard, American Express, Visa Electron, Maestro
Express checkout: Shop Pay, PayPal, Apple Pay, Google Pay and more
Gift Card
Localised payment options are also available.

Address

Albion Outdoor Ltd. FT.B13, Fuel Tank, 8-12 Creekside, London, SE8 3DX
(Please note this is not a returns address)